| Staff kept me informed on the process and timelines of my project | | | | | |
| Staff provided me with complete and consistent answers throughout the process | | | | | |
| Staff, overall, understood my business requirements | | | | | |
| Staff clearly communicated review comments and technical or policy issues in a timely manner | | | | | |
| Overall, staff responded to me in a timely manner | | | | | |
| Staff was available to address my questions or concerns | | | | | |
| Staff provide alternatives or suggestions that helped moving your project forward? | | | | | |